Several of the diagrams reference implementation systems or use terminology that is not standard: B1.1 I think we should change MDUS to MDMS. I think that's the more generic term. It's also on several of the diagrams. B1.15 Is Meter Management supposed to be the MAM - the Meter Asset Management system? B2.3 CIS is a reference to SAP B2.6 Reference to SAP CDRLC DRAACS? What's that? C2.1 SAP reference. C2.5 SAP reference. C3.4 What does CBR stand for? Is that an industry term for a customer service rep? C4.1 Should 'customer equipment' be changed to HAN Device? D3.1 SAP reference. D3.2 SAP reference. D3.3 SAP reference. D3.3 ESB reference - implemention suggestion? Seems like we should be avoiding interfacing guidelines. D4.1 Reference to something named OMAR? Should that be OMS? G1.1 The SRS doesn't have a reference to a GMS. This intentional? G2.1 Gas Outage System different than OMS? Seems like we should just be using the logical terms. The implementation may be that there are 2 distinct systems, but the diag shouldn't reflect that. G2.2 Reference to CAP/GEM system. G2.2 Steps numbered with 'X' in front of the number. Doesn't follow the convention of other diagrams. G3.1 Reference to CORCON system. I1.1 Reference to SAP I1.1 Swimlanes with no activity I1.1 Can't see the actor name in first swimlane I2.1 Reference to SAP, OMAR and MWFS I3.5 Is there actual value in this diagram to some folks? Seems kinda obvious.